What We Offer
Three services, shaped for small business owners
Each service is clearly scoped, honestly priced, and designed to leave the decisions with you. You will find the full details below.
Back to HomeHow We Work
Our approach to advisory work
Every engagement begins the same way: we listen. Before offering any perspective, we want to understand what you are working with, what is on your mind, and what a useful outcome would look like for you. That listening shapes everything that follows.
We do not work to a template. A retail business managing three staff in Johor Bahru faces different conditions than a sole-proprietor services firm in Kulai. What we bring to each engagement is attentiveness to those specific conditions, rather than a pre-packaged framework applied to every situation.
After each session or engagement, you receive a written output — a recap note, a plan document, or a quarterly summary, depending on which service you are using. We find that putting things in writing disciplines both parties to be clear, and gives you something concrete to return to as your business evolves.
Service 01
Loyal Review
A calm session to look at where your business stands and what kind of ongoing support might suit it, with no expectation to commit. We share a short written summary and leave the choice with you. Suited to owners considering a longer working relationship.
- One focused session — typically 90 minutes
- Written recap note delivered within three working days
- No obligation to continue after the session
- Available in person (Johor Bahru) or by video call
Process
- 1. You book a session and share a brief about your business
- 2. We meet and work through your current situation together
- 3. We send a written summary of what we observed and discussed
- 4. You decide what to do next — entirely up to you
Service 02
Continuity Planning
A considerate set of sessions to think through how your business can carry on smoothly through changes — staffing shifts, seasonal turns, or an owner stepping back for a period. We leave the choices with you, supported by a working plan. Includes a plan document and two sessions across five weeks.
- Two sessions over a five-week period
- Working plan document — yours to keep and adapt
- Paced deliberately to allow reflection between sessions
- Suited to owners preparing for a period of change
Process
- 1. Session one — map your current business and pressure points
- 2. Working period — we draft the plan; you review and annotate
- 3. Session two — refine the plan together, close open questions
- 4. Final plan document delivered within five working days
Service 03
Faithful Companion
A twelve-month arrangement for owners who value a steady, committed advisor. We revisit your priorities regularly, mark quiet progress, and adapt as conditions move. Includes monthly meetings, quarterly summaries, and reachable support between sessions. Suited to small businesses valuing a long working relationship.
- Monthly meetings — in person or by video call
- Four quarterly written summaries across the year
- Reachable support between sessions on working days
- Advisory relationship that adapts as your business changes
How the year unfolds
- Month 1: Orientation — we learn your business and set priorities
- Months 2–12: Monthly meetings, questions between sessions welcome
- Quarterly: Written summary looking back and forward
- Month 12: Year-end review and conversation about continuing
Comparison
Which service is right for you?
| What's included | Loyal Review | Continuity Planning | Faithful Companion |
|---|---|---|---|
| Number of sessions | 1 | 2 | 12+ |
| Written output | |||
| Full plan document | |||
| Quarterly summaries | |||
| Between-session access | |||
| Duration | 1 day | 5 weeks | 12 months |
| Price (RM) | 350 | 835 | 1,570 |
Best for: Loyal Review
Owners who want an outside perspective before committing to a longer arrangement, or who simply need one focused session.
Best for: Continuity Planning
Owners preparing for a change in their business — a new hire, a departure, a seasonal shift, or a period of reduced owner involvement.
Best for: Faithful Companion
Owners who value continuity and want someone who knows their business well enough to ask the right question at the right time.
Standards
Professional protocols across all services
Confidentiality
Client information is held in strict confidence. We comply with Malaysia's PDPA requirements and hold no third-party referral arrangements.
Written Engagement Agreement
Every service begins with a short written agreement detailing scope, deliverables, and pricing. No surprises after we start.
Plain Language
We write and speak in plain English. All written outputs are designed to be read and used by the owner, not filed and forgotten.
Independent Advice
Our recommendations are shaped solely by what we believe is useful to you. We hold no financial interest in any outcome or direction we suggest.
Direct Advisor Access
You work directly with Ahmad Farid, not a junior team member. Every session is led by the same person who has read your context and knows your business.
Ongoing Relevance Checks
In longer engagements we revisit earlier plans and check whether they still hold. Advice that does not connect to current conditions is not useful to you.
Pricing
Clear pricing, no hidden extras
Loyal Review
RM 350
per session
- One 90-minute session
- Written recap note
- No follow-up obligation
Continuity Planning
RM 835
over 5 weeks
- Two sessions
- Full plan document
- Paced across five weeks
Faithful Companion
RM 1,570
per year
- Monthly meetings
- Quarterly summaries
- Between-session support
Get Started
Not sure which service fits? Ask us.
A brief conversation is often enough to work out which engagement makes the most sense for where you are right now. There is no sales element to that conversation.
Have a Conversation